A skilled and versatile trainer who crafts memorable, interactive events.

Susan Partnow

A Versatile, Skilled, Interactive Trainer

Susan Partnow, M.A. has enjoyed being a catalyst for thousands of business people, professionals, government employees, and work teams seeking positive change through retreats, workshops, and private coaching. She helps people develop personal and organizational effectiveness in her interactive sessions on speaking, self-management, and people skills.

Susan also provides customized sessions combining aspects of her topics, such as Leadership Development, Customer Service, Telephone Techniques and Dealing with the Public. In addition, she provides Organizational Development services ranging from team building, transition management, strategic planning and mediation to facilitation of retreats or meetings. She specializes in the use of cutting-edge approaches such as Appreciative Inquiry and Open Space Technology to help large, diverse groups facing complex issues and organizational change.

Clients appreciate her warmth, humor and down-to-earth yet professional approach. They report positive, lasting results in improved morale, productivity, and team relationships. Satisfied clients include: Microsoft, REI, PEMCO, Attorney General's Office, Environmental Protection Agency, U.S. Navy, Harborview Medical Center, City of Seattle, University of Washington, and King County.

Susan received her M.A. in Communications from Northwestern University and has served as director of a clinic and an NIH grant project. She is the author of Everyday Speaking for All Occasions, Doubleday, 1998.