A speaker, trainer and coach who helps professionals create positive responses


Jan McLaughlin CSP

A speaker, trainer and coach who helps professionals create positive responses
Did you know that 14% of every work week is wasted due to unclear communication?  Jan McLaughlin’s programs are loaded with practical tools everyone can put to use immediately to help save time, save money, get along and get the job done!  Effective communication skills allow valuable technical skills to be recognized and understood.  Jan is skilled at building rapport quickly with a wide variety of audiences—interjecting humor and inviting audience participation in programs loaded with practical information.

Right there on the cutting edge, Jan established the image consulting firm, J’Ambry.  Referred to in The Seattle Times as a “pioneer in the image industry” and “the most frequently-quoted image professional in the Northwest.” Jan was also quoted in The Wall Street Journal, The Christian Science Monitor, and even Suddeutsche Zeitung, the largest daily paper in Southern Germany.

At the urging of her clients, she expanded her focus. To complete the transition, Jan joined the most-respected public seminar company.  As a highly-rated trainer, she toured the United States, Canada, Ireland, and the United Kingdom for five years conducting communication skills and design seminars.  With this powerful background and wealth of experience, Jan established Your Communication Connection.  Today she is recognized as an expert in communication—visual, spoken and written.

You’ll probably be struck by the variety of companies and organizations Jan has worked with.  That reflects one of her strengths—the ability to communicate effectively with all kinds of people. Just seems right since those are the skills she’s examining in many of her presentations.  It’s certainly true that we lead best by example! Here’s a sampling of Jan’s clients: Aqua Quip Pool & Spa, Inc., CBRE, Swedish, North Coast Electric, Peterson Sullivan LLP, Virginia Mason Medical Center, Rancho La Puerta, Pacific Northwest Association of Independent Schools (PNAIS), Community Health Center of Snohomish County, Washington Society of Association Executives (WSAE), Children’s Hospital & Regional Medical Center, Lake Washington Human Resource Association (LWHRA), Alliance Machine Systems Int’l. LLC, GE Healthcare, Clark Nuber and McKinstry.

And there’s more that contributes to Jan’s proven track record.  She has earned the Certified Speaking Professional (CSP) designation—the speaking industry’s international measure of speaking experience and skill.  By meeting strict criteria, fewer than 10% of the 5,200 speakers who belong to the National Speakers Association and the Global Federation of Speakers earn this designation.  Discover for yourself why corporations, organizations and associations have such high regard for Jan McLaughlin, both as a person and as a professional.

Jan is a Northwest native who enjoys hiking, biking, walking and yoga.  She has walked in many of your shoes—working her way through school as a lifeguard, salesperson, waitress, and secretary.  After graduating from Washington State University, Jan worked as a teacher, writer, graphic designer, newsletter editor, photographer’s model, actress in television commercial and industrial films, salesperson and retail manager before establishing her own business.

Over the years, clients have frequently asked Jan to develop more programs because they want to bring her back and because they know she understands their needs. Everyone benefits with a solid selection from which to choose.

I have been most impressed by Jan’s ideas, energy, dedication, initiative and professionalism.  Jan successfully develops and instructs customized materials which address our concerns and, most importantly, meet our goals.
Director of Human Resources, Clark Nuber

Jan did a truly outstanding job of conducting the Leader as Influencer workshop and connecting with the group.  This was a very effective day. She is a winner!
Administrative Director, Medical Education & Staff Services
Swedish Health Services