Communication

The most valuable asset you have is your ability to connect with other people and to build quality and prosperous relationships with co-workers and clients. Employees can improve communication skills, develop conflict resolution skills, apply strategies for improved customer service,  and deal productively with difficult people. We all benefit from learning techniques which develop behaviors consistent with Emotional Intelligence.

Our keynotes and training sessions help organizations work at optimal communication levels - resolving both cultural and style differences. Extended training programs, surveys or style inventories help groups develop an appreciation for different styles and approaches to work.

Nancy Mueller helps groups develop an understanding of
* What is emotional intelligence?.
* What are some of the characteristics of someone who is emotionally intelligent? (self-awareness; impulse/self control; motivation; empathy; social skills)
* What strategies might we use to help us develop "emotional intelligence".